Articles from LicenseFortress

LicenseFortress, a global leader in independent software asset management (SAM) and licensing optimization, today announced its 2025 Net Promoter Score® (NPS) of 83.3%, as independently validated by ClearlyRated. This score represents a continued increase from last year and far surpasses the IT Services industry benchmark of 55%.

LicenseFortress, a leading software asset management (SAM) solution provider, announced today that they have won the Best of IT Services Award for providing superior service to their clients. ClearlyRated's Best of IT Services® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. 2025 Best of IT Services winners have a Net Promoter®️ Score that is more than [1.7 times or 70%] higher than the industry average. LicenseFortress has received satisfaction scores or 9 or 10 (out of 10) from 82.9% of their clients, significantly higher than the industry’s average of 57%.

A recent study conducted by Unisphere Research, and sponsored by LicenseFortress, reveals that software audits are becoming increasingly frequent and financially burdensome. The 2025 Survey on Enterprise Software Licensing and Audit Trends sheds light on escalating costs, operational disruptions, and the growing complexity of compliance management.

LicenseFortress continues to deliver exceptional customer satisfaction in 2024, earning a Net Promoter Score (NPS) of 82.9%, an upward trend from 2023, independently verified by ClearlyRated. This impressive score surpasses the technology services industry 2023 average of 42%, reflecting LicenseFortress’ expertise in guiding customers through significant licensing challenges.

LicenseFortress has unveiled a strategic partnership with Licenseware, aimed at revolutionizing software asset management services. This collaboration is set to deliver a more comprehensive, efficient, and tailored software asset management experience, addressing the critical need for organizations to manage their software licenses effectively and avoid compliance risks.

LicenseFortress, a preeminent provider of license management and compliance solutions for Oracle, IBM, Microsoft, and VMware, proudly announces an impressive Net Promoter Score (NPS) lifetime average of 86.3%. This extraordinary accomplishment exemplifies the company’s unwavering commitment to delivering unparalleled value, responsiveness, and anticipating customer needs across all interactions.

LicenseFortress, a leading provider of software license management solutions, is pleased to announce significant updates to its ArxPlatform. The enhanced platform aims to assist organizations in navigating the complexities of managing VMware licenses, mitigating risks from potential audits, and optimizing software license utilization.

LicenseFortress, a leading provider of software license management solutions, is pleased to announce significant updates to its ArxPlatform, designed to address the challenges posed by the recent Oracle Java licensing changes. These enhancements provide organizations with comprehensive solutions to navigate the evolving Java licensing landscape and mitigate the risks associated with rising Java audits. Additionally, LicenseFortress offers a range of services, including a Compliance and Optimization Review and audit defense specifically tailored for Oracle Java customers.

Mid-sized companies were more frequently subjected to software license audits in the past three years, and more than half of audited companies paid up to $1 million in software-vendor fines, according to a new survey sponsored by LicenseFortress, an independent software asset management company.

After a year of explosive growth that doubled the company size, LicenseFortress has maintained strong customer satisfaction ratings as shown by a Net Promoter Score® of 89.5%. The impressive score on its second NPS® survey reflects LicenseFortress’ dedication to total customer satisfaction as it expands to serve more companies seeking independent software asset management.

LicenseFortress today announced the expansion of its real-time monitoring of software license compliance to include Microsoft. An independent provider of SAM managed services for users of Oracle and VMware, LicenseFortress now meets consumer demand that is driven by the ubiquitous nature of Microsoft in today’s business world.

LicenseFortress, the only independent software asset management provider to financially guarantee its services, is again leading the competition with a Net Promotor Score® of 92.3%. The impressive score on its first NPS® survey reflects LicenseFortress’ strong commitment to achieving total customer satisfaction and unparalleled level of expertise in databases and licensing.

LicenseFortress, the only independent software asset management provider to financially guarantee its services, today unveiled the next generation of its SAM managed service powered by the new Arx Platform. Now clients are in command of a streamlined and responsive user interface to optimize their software arsenals and defend against costly software license violations.