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Articles from TeamDynamix

TeamDynamix Named 2025 Data Quadrant Champion for Data Integration (iPaaS) by Info-Tech Research Group
TeamDynamix, a leading provider of work management, automation, and AI solutions, has been named a Champion for Info-Tech Research Group’s 2025 Data Integration (iPaaS) Data Quadrant report. Rankings for the top providers are based on data from Info-Tech’s SoftwareReviews platform, the global research and advisory firm's proprietary solution for collecting, analyzing, and publishing feedback on enterprise software performance. Download the iPaaS Comparison report.
By TeamDynamix · Via Business Wire · May 15, 2025
TeamDynamix Acquires Sassafras to Help IT Teams Gain Full Asset Lifecycle Control for Greater Efficiency and Optimized Cost Containment
TeamDynamix, a leading provider of service management and automation solutions, has acquired Sassafras, an inventory, hardware, and software asset management (SAM) company, strengthening its IT Service Management (ITSM) and IT Asset Management (ITAM) capabilities. The acquisition enables companies to gain greater control across IT operations with increased visibility into software licensing spend and usage.
By TeamDynamix · Via Business Wire · April 23, 2025
TeamDynamix Names Rod Mathews as CEO to Lead Next Phase of Growth Focused on Customer-First Acceleration
TeamDynamix, a leader in service management and workflow automation software, has announced the appointment of Rod Mathews as its new Chief Executive Officer. With a proven track record of scaling businesses through customer-first acceleration, he brings a vision to drive the expansion of the TeamDynamix platform to help address IT complexity with agility, automation and AI.
By TeamDynamix · Via Business Wire · April 2, 2025
TeamDynamix Takes the Top Spot in SoftwareReviews ITSM Data Quadrant
TeamDynamix has secured the number one spot in Info-Tech's SoftwareReviews IT Service Management (ITSM) Data Quadrant, earning top marks in both the Enterprise and Mid-Market categories. With a 90 percent "Likeliness to Recommend" score, customers continue to recognize TeamDynamix for its no-code configurability, seamless automation and AI-powered service management. The company also received high marks across vendor relationship metrics, illustrating a commitment to customer-friendly policies.
By TeamDynamix · Via Business Wire · February 12, 2025
The Year of ITSM Modernization: Agility, Automation and AI Take Center Stage
IT leaders are rapidly adopting automation and AI to fuel IT Service Management (ITSM) modernization initiatives. As demands for IT resources continue to rise, IT leaders are challenged to increase operational efficiency while delivering superior user experiences. TeamDynamix ITSM/ESM customers are rapidly embracing Conversational AI and AI ITSM as CIOs seek increased throughput and have higher expectations for performance.
By TeamDynamix · Via Business Wire · January 28, 2025
TeamDynamix is Recognized as a 2024 Gartner® Peer Insights™ Customers’ Choice for IT Service Management Platforms
TeamDynamix, a leading provider of workflow management solutions, is excited to share that they were named a Customers’ Choice in the 2024 Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Platforms. Gartner defines IT Service Management (ITSM) platforms as software that offers workflow management that enables organizations to design, automate, plan, manage, report on and deliver integrated IT services and related digital experiences.
By TeamDynamix · Via Business Wire · June 6, 2024
TeamDynamix Takes Top Rankings in SoftwareReviews’ 2024 ITSM Quadrant
TeamDynamix, a leading provider of enterprise service management and automation software, has been named a Gold Medalist with top placement in the SoftwareReviews’ 2024 IT Service Management (ITSM) Data Quadrants for both Enterprise and Mid-Market.
By TeamDynamix · Via Business Wire · March 5, 2024
TeamDynamix Receives Top Ranking In SoftwareReviews’ 2023 ITSM Data Quadrant
TeamDynamix, a leading provider of work management and enterprise integration software solutions, has once again been named a Gold Medalist with top placement in the SoftwareReviews’ 2023 IT Service Management (ITSM) Data Quadrants for both Enterprise and Mid-Market.
By TeamDynamix · Via Business Wire · February 16, 2023
TeamDynamix Secures Investment to Deliver Rapid Innovation for IT Automation
TeamDynamix, a leading IT automation provider, today announced that it has secured an investment from New York-based Level Equity Management while existing investor, K1 Investment Management, will roll a material portion of its proceeds from its exit into the business.
By TeamDynamix · Via Business Wire · December 21, 2022
TeamDynamix recognized as an ‘Honorable Mention’ in 2022 Gartner® Magic Quadrant™ for IT Service Management (ITSM)
TeamDynamix, a leading provider of work management and enterprise integration & automation (iPaaS) solutions, was listed as one of the ‘Honorable Mentions” in the 2022 Gartner Magic Quadrant for IT Service Management (ITSM) Platforms.
By TeamDynamix · Via Business Wire · November 17, 2022
TeamDynamix Named 2022 Data Integration and iPaaS Champion by SoftwareReviews
TeamDynamix, a leading provider of work management and enterprise integration & automation (iPaaS) solutions, has been named a 2022 Champion for Data Integration and iPaaS in the SoftwareReviews’ 2022 Emotional Footprint Report.
By TeamDynamix · Via Business Wire · October 11, 2022
TeamDynamix Releases Commissioned Report: 2022 State of IT Team Resource Drain Report
Information Week and TeamDynamix have released a new market study; State of IT Team Resource Drain. Key findings indicate that IT teams spend an inordinate amount of time on mundane tasks such as password resets, active directory updates, software provisioning, and onboarding/offboarding employees. According to the report, 58% of IT teams spend 2-3 months a year fulfilling repetitive requests from the business; IT leaders are looking to reduce the friction.
By TeamDynamix · Via Business Wire · September 20, 2022
TeamDynamix Named in the 2022 Capterra Shortlist Report for ITSM as Emerging Favorite
TeamDynamix announced today that it’s been named a top ITSM software product in the Emerging Favorites quadrant by Capterra, a free online service that helps organizations find the right software.
By TeamDynamix · Via Business Wire · August 16, 2022
TeamDynamix Receives Top Ranking in SoftwareReviews 2022 ITSM Data Quadrant
TeamDynamix, a leading provider of work management and enterprise integration software solutions, is again named a Gold Medalist with top placement in the SoftwareReviews’ 2022 IT Service Management (ITSM) Data Quadrants for both enterprise and mid-market.
By TeamDynamix · Via Business Wire · February 28, 2022
Supercharged IT Service Management; A Priority Initiative in New Market Study from Information Week and TeamDynamix
A new market study examining the state of IT Service Management (ITSM) and Enterprise Service Management (ESM) reveals a strong demand for enterprise integration, automation and workflow to help solve ongoing issues around resource constraints and request backlogs. Conducted by Information Week and TeamDynamix, the study highlights onboarding employees, and user management as common areas to automate.
By TeamDynamix · Via Business Wire · February 22, 2022
Market Study Reveals 89% of Companies Struggle with Data and System Integration; Driving iPaaS Adoption
A market study conducted by IDG and TeamDynamix examined challenges and opportunities related to enterprise integration and automation. Findings indicate that companies need to sync data and build automation between hundreds of applications without point-to-point integration. Most organizations (89%) say they currently have a data integration backlog, regardless of whether integrations are handled completely in-house or with the help of third parties.
By TeamDynamix · Via Business Wire · November 2, 2021
User Adoption a Key Factor in Project Portfolio Management (PPM) Platform Success
TeamDynamix has received the Highest User Adoption designation from G2 Crowd for Project Portfolio Management (PPM). G2 asks reviewers to rank their platforms with respect to adoption across end-users. System adoption is a key driver for successful project outcomes. TeamDynamix focuses on making project portfolio management easy; quick clicks to update project tactics, the ability to leverage various project methods (agile, waterfall, KANBAN, cardwall, teamwork), and the added benefit to combine project management with ITSM for IT Service tickets, are key aspects of the platform.
By TeamDynamix · Via Business Wire · October 28, 2021
TeamDynamix Named ITSM Platform Champion for Net Emotional Footprint in Info-Tech Annual SoftwareReviews Rankings
TeamDynamix, a leading provider of work management and enterprise integration and automation software solutions, has been named ITSM platform Champion in the InfoTech SoftwareReviews 2021 Net Emotional Footprint Rankings. 
By TeamDynamix · Via Business Wire · August 25, 2021